Last updated: 10/11/2025
At Mehul Air Cooler, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully happy with your order, our refund and return policy outlines the steps you can take.
1. Returns
- Products can be returned within 7 days of delivery if they are unused, in their original packaging, and accompanied by proof of purchase.
- Items damaged due to mishandling or improper use are not eligible for return.
- To initiate a return, please contact us using the details below.
2. Refunds
- Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days, and the amount will be credited to your original payment method.
- Shipping and handling charges are non-refundable.
3. Exchange Policy
- We only replace items if they are defective or damaged upon delivery.
- To request an exchange, please share clear photos of the damaged product with our support team.
4. Cancellation Policy
- Orders can be cancelled before dispatch.
- Once shipped, cancellations are not possible.
5. Contact Us
For returns, refunds, or order-related concerns, reach out to us:
? +91 921156500
? mehulaircoolers@gmail.com
? https://mehulaircooler.com/